Luis Arias

Luis Arias

I am an experienced Inside Technical Sales and support professional with narly two decades at SFA Saniflo, where I have worked since July 2007.
Throughout my career, I have helped customers, contractors, plumbing professionals, and industry partners identify practical solutions for challenging plumbing applications. My work combines technical product knowledge with responsive customer service, clear communication, and a commitment to solving problems efficiently.
I am passionate about making complex technical information easier to understand and helping professionals select and apply the right solutions for their projects. My experience includes supporting above-floor plumbing systems, pump applications, product education, troubleshooting, and industry-focused technical content.
I take pride in building trusted relationships, sharing practical expertise, and contributing to solutions that make plumbing installations more flexible, efficient, and accessible.

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Related blog articles

Rural homeowner upgrades to SFA Saniflo product after repeated failures with an off-brand macerating toilet system

Retired Navy mechanic turned rural Minnesota homeowner turns to Saniaccess 2 after years of reliability issues with a competing off-brand macerating toilet system, seeking a long-term solution for a basement, half-bathroom installation.

Installing a Macerator Under a Permit? Here's What Could Come Back to Bite You

Installing a non-certified macerator under a permit isn't just an inspection problem — it's a code violation that can expose your license, your liability coverage, and your client relationship. Non-certified imports also represent an unverified electrical safety risk in a wet environment. Cheap imports are the most common source of this risk. Certified products from established manufacturers protect everyone on the job.

Your Macerator Has to Be Code-Compliant — Here's What That Actually Means

U.S. plumbing codes — both the International Plumbing Code (IPC) and the Uniform Plumbing Code (UPC) — legally require macerating toilets to be certified to a specific North American standard. Most cheap imports sold online are not. Installing one under a permit will result in a failed inspection and costly removal. Saniflo products are certified under both code families.

Quality

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  • Performance and Reliability

    Technologies and materials that ensure efficiency and longevity.

  • Warranty Extension

    Up to 4 years warranty.

  • Experts Since 1958

    Creator of the macerating toilet.

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  • Made in France

    Many products have received the Made in France label.