
Michael Cerna is a technical and customer service professional at Saniflo, where he oversees customer support operations, troubleshooting, warranty processes, after-sales support, and assists with pump sizing for commercial projects. He is also affiliated with industry organizations such as the American Society of Plumbing Engineers (ASPE).
A strong believer in hands-on learning and mentorship, Michael is passionate about training both the next generation entering the plumbing industry and experienced professionals looking to expand their technical knowledge. Throughout his career, he has helped improve customer service operations, streamline troubleshooting processes, and strengthen warranty management.
Outside of work, Michael enjoys giving back to his community through volunteering and coaching youth sports. He values continuous learning, mentorship, and helping others grow both personally and professionally.
Related blog articles
Buy with confidence
Performance and Reliability
Technologies and materials that ensure efficiency and longevity.
Warranty Extension
Up to 4 years warranty.
Experts Since 1958
Creator of the macerating toilet.
Tailored Support
Our team of experts is at your service.
Made in France
Many products have received the Made in France label.